The Strategic Business Plan represents a five-year direction for the organization to achieve its long-term vision. The plan will be reviewed annually and serve as a guide for the Annual Operating Plan.
2008-2012 Strategic Business Plan
(PDF 2 MB) - Message from the CEO
- Utilities Board
- Utilities Policy Advisory Committee
- Officer Team
- Strategic Planning Core Team
- Organizational Chart
- History and Purpose
- Policy Governance
- Mission, Vision and Values
- Planning Process
- Trends and Challenges
- Strategic Destination
- Strategic Objectives
- Measures and Targets
- Enterprise Balanced Scorecard
- Strategic Initiatives
- Appendices
| The Annual Operating Plan uses a format and approach to provide readers with key financial information, analysis and statistics covering the budget and forecasted years of the five-year financial plan.
2008 Annual Operating Plan
(PDF 3.5 MB) - Executive Summary
- 2008 Budget Summary
- 2008-2012 Financial Plan Summary
- Strategic Planning
- 2008 Budget
- 2008-2012 Financial Plan
- Rate Outlook
- Appendices
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