Customer Care Center
111 S. Cascade Ave. (map)
Colorado Springs, CO 80903
- Lobby hours: Monday through Friday, 8 a.m. to 5 p.m.
Phone
719-448-4800
800-238-5434
Relay: 711 or 800-659-2656 and request a call to 719-448-4800 (TDD Unit for speech or hearing impaired) Monday through Friday, 7 a.m. to 7 p.m.
E-mail
askus@csu.org
For security and verification reasons, we are unable to respond via e-mail to any requests that are account specific, including rebates, billing or start/stop information and emergency situations such as a natural gas leak.
One Touch Instant Service (OTIS) Automated phone service
719-448-4848
Mail
Colorado Springs Utilities
PO Box 1103
Colorado Springs, CO 80947-0010
