Is your bill up one month and down the next? If you're looking for a way to even out your monthly bill, our Budget Billing program is for you. It's particularly helpful if you are on a fixed income.
How is your amount calculated?
With Budget Billing, your monthly bill equals the average of the prior year's billing history for each service. If there is an insufficient number of billings (less than nine) for any service, an estimated amount will be determined based on the information available at the premise.
Adjustments
The monthly Budget Billing amount may be adjusted due to changes in rates, consumption patterns or service.
Annual recalculation
At the end of each 360-day period, the monthly Budget Billing amount is recalculated to reflect the prior year's billing history. Any balance remaining on your account is calculated into the new monthly amount. Recalculation may result in a higher or lower monthly Budget Billing amount.
To participate in the Budget Billing plan, it is essential that meter readings are obtained each month.
Signing up
To enroll in Budget Billing, call us at 448-4800 and a service representative will help you.
Removal from the plan
You will continue on the Budget Billing plan until we are notified that you wish to return to the regular billing process. You may also be removed from the plan if:
- Your account is continually billed on estimates for 12 months,
- You fail to pay the budget payment each month by the due date, or
- You request to terminate utility services at a premise.
Whether you elect to be removed or we remove you from the Budget Billing plan, your total account balance will be due and payable. Normal collection procedures apply if your account has any past due amounts.
Combine Budget Billing with Electronic Funds Transfer (EFT)
EFT automatically pays your bill every month from your designated bank account. When you combine Budget Billing with EFT, you can plan ahead for expenses and better manage your finances. Call 448-4800 to sign up for EFT, or complete and return the application form.
