Forget about it! Electronic Funds Transfer (EFT) automatically pays your utilities bill on its due date directly from your bank account each month.
To sign up, simply download, complete and return the application form (PDF) or call us at 448-4800.
Please note that in order to complete your request, your application must include a voided check (checking account) or voided deposit slip (savings account).
What are the benefits?
- EFT saves you money on checks, postage and gas.
- EFT saves you time from writing a check each month.
- EFT is automatic. Out of town? No worries - your utilities bill is covered.
Will I still receive a utilities bill?
Yes. You will still receive an itemized utilities bill indicating the EFT withdrawal amount.
How safe and reliable is EFT?
EFT is a safe, reliable way to pay your utilities bill. When you authorize EFT, you are giving us permission to withdraw the amount of each utilities bill from the bank account you designate. The withdrawals are done by your financial institution. Your monthly bank statement will inform you of the withdrawal each month.
What if my banking information changes?
Please notify us in writing of a change in banking information, including the date the change is effective. A voided check or deposit slip is required to activate your new account.
Do I need to send anything with my application?
Yes. In order to complete your request, your application must include a voided check (checking account) or voided deposit slip (savings account).
Can I remain on Budget Billing?
If you're a residential customer, yes. In fact, Budget Billing is recommended while on EFT because there will be a fixed amount withdrawn each month.
What is Budget Billing?
Budget Billing allows customers to pay the same amount on their utilities bill each month, which helps alleviate the effects of fluctuating energy prices by spreading the costs evenly throughout the year. This payment feature is particularly helpful for customers on fixed incomes.
