When we talk about rates, there are two different aspects: base rates and cost adjustments.

• Base prices reflect the costs associated with producing and delivering each service to customers. Base prices pay for the operation and maintenance of power plants, water collection and distribution, wastewater treatment, and more. The physical things you see, i.e. poles, wires, pipes, are financed through base prices. According to our charter, they may be reviewed and changed annually.
• Cost adjustments only apply to electric and natural gas service. Because the national markets for natural gas and electricity are volatile and uncontrollable, we use cost adjustments to compensate for increases and decreases in market prices. Natural gas cost adjustments directly reflect the costs we are paying to serve our customers with natural gas for furnaces, water heaters, ovens and so forth. Because natural gas is a source of electric production, electric cost adjustments are also affected by fluctuations in natural gas costs. Changes to the cost adjustments, which can be made monthly, directly reflect costs that we are paying - we do not profit from increases to the adjustments.

Price Schedule
The vast majority of residential customers fall into the general residential price category. However, depending on your utility use, you may qualify for more than one schedule. Upon request, we will evaluate your utilities use to determine your qualifications, including which schedule would be most advantageous for you. Any change to another applicable price will be applied only to services used after your request is processed. Our residential price sheet (PDF) provides a summary of the most frequently used schedules available.