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Due to inclement weather, our downtown lobby & the Conservation & Environmental Center are closed on Friday, Nov. 8. If you need assistance, please visit My Account or call us at (719) 448-4800.

My Account
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If you have used FreeCheck in the past, you will need to add your banking information to the Wallet in My Account to make a payment.

My Account
Homepage My Account

My Account

My Account is your personal, online account management tool that gives you control over your payment, rebates, usage, account notifications and more.

Take control of your account with tools and features that will help you easily manage your account online.

My account features

View and pay your bill

Pay your bill securely and conveniently using your preferred payment method.

Usage dashboard

Track your daily use, view comparisons and discover ways to use energy and water more wisely.

Apply for rebates

Improve your home and save money. Apply for rebates directly from My Account to start saving energy and water.

Online chat

If you have a question and would rather type than talk, log in to My Account and look for the online chat button in the bottom right-hand corner.

Email or text notifications

Enroll in the following updates directly from My Account: Account notifications, billing notifications, ayment notifications, water use notifications and news & updates.

Add a roommate or spouse to the account

Give each member of your household the ability to make payments, view usage trends and more.

Start, stop or transfer service

Whether you're leaving our service territory or moving within it, start, stop or transfer your service within My Account.

Business account features

My Business Usage

For larger businesses - spot trends, track usage, and receive consumption-related alerts to manage your bill.

Learn more

Usage dashboard

For smaller businesses - track daily use to help find ways to reduce your consumption and, ultimately, your bill.

Multiple accounts overview

View balances, usage information and summaries from multiple accounts to better manage accounts at multiple locations.

Shared account functionality

Find forms for revenue and taxes, authorization to access/manage accounts and more.

Get started

Don’t have an account yet? No problem! It’s free to register for My Account and the process only takes a few minutes.

Remember to keep your contact information up-to-date so we can contact you if there's ever an emergency in your area.

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