For 100 years, we have proudly served the Colorado Springs community with safe, reliable and competitively priced utility services.
Since 1924, our focus has been on the basics - providing exceptional service while keeping costs low for our customers.
Today, we continue to deliver electricity, natural gas, water and wastewater services to the Pikes Peak region while our customers still enjoy competitive prices, exceptional hometown service, responsible environmental practices and a voice in how their utility operates.
About us
Our services
Electric service
We provide 99.991% reliable electric service to our customers, ranking among the best in the nation.
We're also committed to building a sustainable energy future while keeping rates as low as possible for our customers.
Natural gas service
We offer reliable, safe and cost- effective natural gas service to our customers.
We manage a large system with more than 218,000 meters and more than 2,700 miles of gas distribution mains.
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Water service
We provide some of the finest drinking water in the United States to our community.
It’s delivered to our homes and businesses through a complex system, built on generations of thoughtful planning and hard work.
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Wastewater service
We ensure the safe disposal and management of wastewater in our community.
Our wastewater system and the teams that manage it contribute to a healthier environment and better quality of life for our customers.
Learn moreOur leadership
Colorado Springs voters elect our City Council members, who also serve as our governing board. The Utilities Board governs and provides local control over our organization.
Community ownership assures a focus on customer service excellence, competitive rates, high reliability and a relationship with the community that reflects our values. Utility decisions are made here in Colorado Springs, not by the Public Utilities Commission in Denver or at an out-of-state corporate headquarters.
As part of that commitment to local governance, our Utilities Policy Advisory Committee reviews, analyzes and provides recommendations to the Utilities Board members on specific issues or policies.
The Utilities Board also appoints our CEO, who directs our leadership team and oversees the day-to-day operations of the organization.
Benefits of community ownership
Lower bills
- Rates are set only high enough to cover the cost to provide service. There are no profits that go to stakeholders in another city.
- Municipally-owned utilities can borrow money at a lower cost, which saves customers money.
- One organization overseeing four utility services saves money on functions like billing, information technology and human resources. This keeps costs down and bills lower.
Environmental protection
- We live here too, and we want to keep our city clean and beautiful.
- It’s why we crafted Sustainable Energy and Sustainable Water Plans, committing us to provide reliable service through responsible use of natural resources.
Better customer service
- We’re consistently a top performing utility according to J.D. Power and Associates.
A thriving community
- Employers choose to work in Colorado Springs because our staff and other government agencies work together to make it easy to do business here.
- Employees, their families and friends volunteer more than 10,000 hours each year here in Colorado Springs.
Our budget & finances
Our budget is developed each year to deliver safe, reliable and competitively-priced utilities services. In order to budget responsibly, our leaders consider many different factors.
- Economic Environment
- System Reliability
- Current & Future Energy Demand
- Environmental & Regulatory Requirements
- Competitive Rates
The result is a sound, fiscally responsible operating plan and budget that addresses critical organizational and regulatory requirements to provide safe and reliable services to our customers.