Our new fiber network will enhance utility operations, allowing us to better serve customers and meet the needs of our thriving community. Once complete, Colorado Springs will be one of the best-connected cities in the country, enabling the highest-speed internet connectivity for every home and business.
We’re building this network in a way that significantly offsets costs by utilizing a lease agreement with a national fiber internet provider, Ting Internet.
Customers in the first-built area of the network can access internet service through Ting. Visit Ting.com to learn more and check availability at your address.
If you have questions about this project, please call our Customer Service Center at (719) 448-4800.
Fiber network construction
Construction is ongoing in the first build area (I-25 east to Union Boulevard. from Woodmen Road north to Interquest Parkway.) and is expected to be completed later this year.
Additionally, construction is underway in the third build area (Union Boulevard east to Powers Boulevard from Woodmen Road north to Briargate Parkway).
Due to construction delays, the originally planned second build area (I-25 west to the city’s boundary from Garden of the Gods Road north to the Air Force Academy) is now estimated to begin in 2025.
Aerial Installations
Fiber optic cable installation may occur on utility poles in your area. Utility poles are in easement areas, typically in alleyways.
What to expect
- Installation work will involve specialized equipment and may require temporary access to backyard areas.
- Our contractor will attempt to contact you directly if backyard access is needed.
- Estimated Duration: installation on utility poles is expected to take approximately 1-2 days per property.
- There may be temporary noise and minor disruptions during the installation process.
- Access may be temporarily restricted while work is being performed in easement areas. This may include temporary alley closures.
Report landscape damage
Please use our customer issues intake form below to report damage caused by fiber construction.
