Latest cost adjustmentOn Sept. 24, 2024, City Council approved an increase to the electric and natural gas fuel rates in response to the projected rise in natural gas prices this winter.
The total bill impact for the average residential customer bill is $8.71. Individual customer bill impacts vary depending on weather, household use and home efficiency.
The new rates went into effect on Oct. 1, 2024.
Deposit/start-up fee
For residential accounts, we generally do not require a deposit unless you have had a previous Colorado Springs Utilities debt that was written off or was included in a bankruptcy filing.
If all services at your address are in service, there is no start-up or connection fee. Fees may apply, however, if it’s necessary for field personnel to turn on one or more services at your address.
To start service, please call us at (719) 448-4800 or (800) 238-5434.
Reconnection fee
If your service has been disconnected due to non-payment, reconnection fees apply to restore service. Normal hours of operation are Monday through Friday from 8 a.m. to 5 p.m. - excluding holidays.
City stormwater fee
Returned payment fee
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