Colorado Springs Utilities is committed to providing equitable access to our services to each of our customers.
As part of an ongoing accessibility effort, we are actively working to ensure our content is compliant with Web Content Accessibility Guidelines (WCAG) version 2.1, level AA criteria.
These guidelines help make technology accessible to users with sensory, cognitive and mobility disabilities, but ultimately to all users, regardless of ability.
Report possible accessibility issues
We welcome your feedback about the accessibility of our online services. Please let us know if you encounter accessibility barriers.
- Fill out our Digital Accessibility Issue and Accommodation Request Form
- Call us at (719) 448-4800
- Email us at accessibility@csu.org
- Visit our Customer Service Center at 111 S. Cascade Ave. Colorado Springs, CO 80903
We are committed to responding to complaints within 10 business days.
Our progress
Read more about the work we're doing to make our digital content more accessible in the link below.